UHMGROUP Group Corporation - Consulting in operating high class Café, Karaoke, and Bar with highly experienced team, well known for running business activities in Café and Karaoke.
Objectives of consulting and setting up café package
- Creating quality products from the beginning
- Recruiting and screening human resources who are suitable and striving for enterprise’s goals.
- Training and providing employees with knowledge, skills, experience, and awareness of working in cafes.
- Providing services with the best quality and standards satisfying customers.
- Increasing the sales of cafes. Increasing café’s customer retention
- Control effectively daily sales
- Controlling and saving expenses
- Saving investment cost
- Applying standard system to manage and operate
- Promoting competitive advantages
- Building brand, chain of brands, increase brand values
Consulting in design
- General design
- Designing interior for the café
- Designing the Corporation Identify Program (CIP): Logo, uniform, menu, identify tool, …
- UHMGROUP experts will consult in functions and features of each design part, so that investors can choose and carry out suitable design plans. Design cost is not included.
- There are many seperated spaces for customer to choose: space for meetings, work discussions, space for relaxing, out door space, space for people like teas, coffee, cakes,…
- Each space design has to demonstrate products’ features, brand and helps customers recognize the shop easily
- Supervising construction
Consulting in products
- Types of coffee drinks: Traditional coffee, European style coffee, …
- Chocolate drinks
- Tea drinks
- Fresh fruit juice drinks
- Other drinks
- Types of cake
- Types of Ice cream
- Light breakfast …
Besides being served at the shop, customers can take away, which is convenient for busy people or office workers.
Selecting types of packaging.
- Experts will perform field survey, analyze the advantages of café’s business location, and consult in the source of clean, delicious and typical Vietnamese and international coffee.
- Tea drinks: presenting the cultural essence of Vietnamese tea
- Types of fresh fruit juice: ensure the freshness, good taste, and unique flavours, suitable for different customer targets.
- Types of fresh cake and bread: are made and used daily
- UHMGROUP experts consult and build menu and product price policies which adapt to the market.
Recruitment
- Experts of UHMGROUP directly recruit:
- Employees with good-looking appearance, enthusiasm and customer service skills
- Publishing policies, regulations and guidelines.
- Labor regulations
- Employee handbook.
- Regulations of recruiting, appointing, reallocating and firing employees.
- Regulations of rewarding, disciplining and benefits of employees
- Building Human Resources Planning to serve professional café
- Building wage budget which is profession and sustainable business performance oriented and wage and bonus payment plan.
Training
- Management team from UHMGROUP will perform training and consult in solutions.
- Training time: 1 month before starting to operate:
- Training in recipes, quantifying, and ways to make: coffee, drinks, cakes,… following UHMGROUP standards.
- Setting standards to satisfy customers
- Performing procedures of serving customers
- The procedure of managing and controlling cost, and revenue,
- The procedure of managing hygiene and food safety
- The procedure of managing goods import, export and inventory
- The procedure of security from parking to internal security management, asset and equipment management.
- Management form system,
- Standards to evaluate working performances and capacities of employees
- All procedures are systematic and heritable even when there are changes in human resources.
Consulting in purchasing equipments and materials
UHMGROUP creates equipment category including: furniture, glassware, decoration … following budget within investment limit (the investment ratio on business activities)
- Coffee machines, bakery machines, fridges, …
- All categories of equipments are classified by customer service ratio, inventory, turnover rate,…. And the cost are approved and paid by investors.
- Purchasing softwares, POS machine to manage sales
Consulting in pre-opening promoting and marketing
- Detailed activities of Sales promotion programs
- Evaluating targeted market
- Consulting, building service promotion plans before opening to ensure business performances from the beginning.
- Consulting in the registration of shop brand
- Consulting in building business strategies and plans
- Investors can see the whole picture of the café’s investment,
- Short and long term business plans
- Building Operating budget
- Business strategies demonstrate overall analysis and define 5 year business orientation
- Based on initial investment and reinvestment ability in equipments, UHMGROUP defines the orientation of business scale.
- Orienting the source of targeted customers and the ability to organize possible business activities.
- Managing and supervising the process of Setting up
- Operating the organization
- Controlling cost
- Making financial regulations and performing financial control
- Evaluating employees monthly based on business status.
- Making monthly financial reports and giving exact and effective adjustment.
Running Soft Opening
- Soft opening is the most important phase to test service quality and an essential preparation step to have the most professional operation.
- Soft Opening is operated 1-2 weeks before Grand opening to test and make necessary adjustments to complete the product.
Handing over
- Well trained management and employee teams…
- Documents of procedures, quantitative, recipes, ways to make food and drink …
- Stores which have been professionally set up to serve customers
- Business strategies of the store…
- UHMGROUP commits to go together and support all activities of the store until it goes into perfect operations to bring investment results.
